Privacy Policy

You and your information

We take privacy seriously. We are registered with the United Kingdom Information Commissioner’s Office (ICO) as a Data Controller under the Data Protection Act; our registration number is ZA194161. This page covers what information we hold about you, how we get it and what we do with it. It also covers what to do if you want us to change or delete the information we hold on you.

How we collect information about you

  • Order details: of course, we necessarily need to gather information about you to fulfill your order with us!
  • Your communications with us: information you send to us via email, contact forms and online discussions is covered by this policy.
  • “Cookies”: we use these to understand surfing behaviour on our site. These cookies are small pieces of data. No personal information is held within the cookie. We just want to understand what people want our of our site to improve it in the future – it’s a bit like a trail of ‘data-breadcrumbs’. The cookie is sent to your browser from a Web server and then stored on your computer. You can choose to remove or disallow cookies in your browser setting.

Personally identifiable information

Personally identifiable information is any information that could specifically identify YOU e.g. your name, date of birth, physical and email addresses, phone number and payment details. This is what we mean by your personal information and this is what we work hard to ensure it is treated safely and securely.

Access

We will NOT give or sell any of your personal information to other organisations, except those contracted to us to perform research, communications and delivery services, in which case these activities will still be covered under the scope of this privacy policy. Of course, if we are required by law to disclose information, we must do that!

Security

All information about you is stored securely, with appropriate access controls.

Changing the records

If you want to change or remove our records relating to you, contact us and we will do so as soon as is practicable and certainly within 10 working days.

Future changes to this policy

We may need to change this policy in order to meet legal requirements and to provide the best customer service.

Disclaimer

This policy is only a policy. It forms no contract or agreement between us and any other party. We’ll do everything we can to comply with this policy, however nothing in it holds us liable for any failure to comply.

Any questions on the above information, just contact us!

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