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Announcement on shipping cost policies

We always try to keep our post and packaging costs as low as possible. We have a policy of ensuring that the shipping costs we charge reflect the costs to us, rather than pricing shipping to make money. From today, our courier – Royal Mail – is increasing the cost of shipping. Royal Mail has historically always offered the best service for our customers receiving their fragrance products, in terms of quality, reliability and cost.

For the time being we will NOT be passing the increased cost onto our customers and will be seeking to absorb the cost elsewhere in the business. We will also be investigating alternative options, including other courier service providers. This may result in a price increase in the near future. This may also result in a change to our shipping policies, but we will try to keep our ‘flat-rate, anywhere in the world’ shipping policy.

For transparency, you can read about the increased prices here http://www.royalmail.com/prices2012.

In the mean time, as we mentioned, we are keeping our flat-rate shipping pices the same (they are calculated at checkout, depending on how many bottles you order), so if you are thinking about placing an order, you might save money doing it now rather than later!

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