We endeavour to ship orders out same-day or within one working day whenever possible. Please bear in mind that busy periods, holidays, customs delays, workforce restrictions, civil unrest, really bad weather and other factors can cause delays that are some combination of unavoidable, unpredictable and unpreventable. For some delivery destinations we offer the option of slower ("Standard") and faster shipping speeds, however this is not always possible for all delivery regions. If you have any questions on deliveries please get in touch using this site and we will answer ASAP.
If your item has been returned to us because of a failed delivery attempt, you can rearrange delivery by adding this product to your cart and checking out again. To assist us in rearranging your delivery, please add your original order number at checkout, in the box entitled "special instructions for seller". This will help us find your original order and get is sent back out to you as soon as possible. Your original order number can be found in your original purchase receipt, alternatively by emailing us your delivery address from the email used to complete the order and we can email your order number back.